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FAQ

GENERAL QUESTIONS

How can I determine what shoe size to order?

“Crunch Force 1” runs true to size. For exact measurements, please consult our sizing chart.

 

Can I find these shoes at any local retailers?

These shoes are found exclusively on crunchforce1.com, from 8:30AM EST, 6/18 - 6PM EST, 6/21.

 

How long will these be available for sale?

Mr. Peanut’s Crunch Force 1 sneakers will be available from 8:30AM EST, 6/18 - 6PM EST, 6/21.

 

Why is there only a limited quantity of sneakers available?

Mr. Peanut wanted to bring something special to his fans, especially during one of basketball’s biggest moments. But he’ll have to get back to doing what he does best, making more nuts.

 

Where are the shoes made?

Crunch Force 1's are manufactured in Philadelphia, PA.

 

Can these sneakers be worn to play basketball?

The Crunch Force 1's are built with a sturdy base and premium leather for a comfortable fit. We recommend wearing whatever shoe is most comfortable for you.

 

DELIVERY & RETURN

Do you only ship within the United States?

Crunch Force 1 sneakers can be shipped internationally. Shipping fees may apply.

 

Can I ship to an address other than my billing address?

Yes, you can ship to any address.

 

When will my order arrive?

Crunch Force 1 sneakers can take 6+ weeks for delivery.

 

How can I track when my sneakers will be delivered?

Fans who purchase the Crunch Force 1 sneakers will receive a tracking number once their order has been fulfilled.

I ordered the wrong size. What do I do?

If fans realized they ordered the wrong shoe before their shoes have shipped, they can contact customer service to correct it. All sales are final once the shoes have shipped.

 

I was charged twice for my sneakers. What do I do?

We’re sorry for the inconvenience! Please contact customer service with both order numbers and a refund will be issued for the extra charge.

 

My sneakers arrived but they are damaged/destroyed. Can I get another pair?

We’re sorry to hear your sneakers did not arrive in prime condition. Please contact contact@crunchforce1.com if you have issues with quality so we can help.

 

Can I return the sneakers if they don’t fit?

No. All sales for the sneakers are final.

 

Can I return the shoes if I don’t like them?

No. All sales of the Crunch Force 1 sneakers are final. Please reach out to us with any questions at contact@crunchforce1.com.  We’re just an email away!  


PAYMENT

Which methods of payment do you accept?

All major credit cards (Visa, Mastercard, AMEX, Discover).

  

The website wasn’t working so I missed the sale. How can I get a pair?

We’re sorry to hear that. Please contact customer service at contact@crunchforce1.com and we’ll see if we can help.

 

I was five minutes late to the sale and now it’s closed. How can I get sneakers?

We’re sorry to hear that. Please contact customer service at contact@crunchforce1.com and we’ll see if we can help.

 

The website crashed after I already had my sneakers in the shopping cart. How can I get my sneakers?

We’re sorry to hear that. Please contact contact@crunchforce1.com if you have issues with the website so we can help.

 

The website says the sneakers are sold out! How can I get a pair?

We’re sorry to hear that. At this time, there are no other shoes available. Be sure to follow Mr. Peanut on Twitter to see what other nutty announcements he’s going to make this summer!

 

DESIGN

What materials are used in this design?

Crunch Force 1s’ sleek design features a combination of high quality pebble-grain leather, with accents of suede and a natural gum sole, branded with the PLANTERS logo, a Mr. Peanut shoe tongue with iconic monocle stitching, and a peanut insole.

 

Who produced the sneakers?

Mr. Peanut worked with Rich Franklin to produce the sneaker. Rich has produced many high-quality, limited-edition sneakers for beloved national sneaker brands, so we were ecstatic to partner with him for this release.

 

Who designed the sneakers?

Mr. Peanut partnered with Seth Fowler to come up with a sneaker design that fans will go nuts for!